Clerical Medical is consistently and dependably … dire

Online reviews highlight indefinite waiting times for calls to be answered and policies paidMy mother, who died last year, took out a whole of life decreasing term assurance policy with Clerical Medical in 1993, worth £195,000, and held in trust for her three children. I’ve had no response from the company since submitting the claim four months ago. I was advised to make a complaint, but eight weeks later it has not even been allocated a claims handler. I have called repeatedly, alwa