Car insurance claim with LV takes a tortuous route

My mechanic crashed my car I am still waiting for his insurance company to settle the claim
A mechanic from my local garage was driving my car to his premises when he skidded on ice and collided with another vehicle. There was considerable damage to both cars and the mechanic reported the incident to his insurers, LV. He was, in fact, put through to accident management company ClaimCare. ClaimCare appointed another firm, The Car Repair Network, who told my mechanic to take my car to an appointed