Beale urges cat claims sensitivity

Lloyd's CEO Inga Beale called for sensitivity over
contentious claims in the wake of recent catastrophes in the
Americas.
Speaking at an Insurance Institute of London lecture at the
Lloyd's Library, she asked carriers to be mindful of how claims
disputes in contentious circumstances, such as after Hurricane
Harvey, would be received by the public.
She said: "Look at what's happened in Texas. Is it
water damage? Flooding? Who loses out of that debate? It's the
policyholder.
"The financial protect