Ageas launches AI claims-handling pilot scheme

UK carrier Ageas has completed a first-stage pilot of using
artificial technology (AI) for motor claims handling.
The pilot, which was completed at the end of last year, was
performed in conjunction with AI technology specialist Tractable
and involved the analysis of several thousand images of vehicles
that had been involved in accidents or required repairs.
The technology identified repair efficiencies across a
proportion of the claims and these were verified by Ageas'
motor engineers.
Ageas sa