More comms tools won’t solve your engagement problem. Here’s what will

Summary: Employees do not disengage because the technology failed. They disengage because the signal stopped meaning anything. By addressing governance, clarity and reach, we can begin to address disengagement.Global employee engagement has fallen for two consecutive years. It now sits at 20 per cent according to Gallup’s 2026 State of the Global Workplace report. This is the lowest since 2020, and is costing the world economy an estimated $10 trillion in lost productivity. This