Coach, don’t rescue: Why HR should stop solving every people problem

Summary: HR is often the first port of call for difficult people issues. But this can leave managers less capable and HR less strategic. Coaching, continuous development and clear escalation boundaries can build manager confidence and free HR to focus on bigger priorities.HR plays a strategic role in the business, and its value is well understood. Yet people teams still spend a significant share of their time on issues that managers are well placed to resolve themselves.
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