Vodafone hit by multimillion pound fine over litany of failures

Vodafone is to be hit with a multimillion pound fine for a litany of failures in its UK business, including the way it handled complaints and its delivery of services to pay-as-you-go customers. Sky News has learnt that Ofcom, the telecoms industry regulator, will announce on Wednesday the outcome of two probes into the communications giant, both of which have lasted nearly 18 months. In one of the investigations, Vodafone, which has yet to shed its unwanted status as the UK's most complained-ab