Universal credit is an ill-conceived shambles

It is no coincidence that Gordon Brown (Tory benefit cuts will spark poll tax-style chaos, claims Brown, 10 October) and John Major (Report, 12 October) should suggest that the government’s plans to complete the roll-out of universal credit risk provoking a response similar to the civil disorder that greeted the poll tax.The breadth and depth of opposition to the way that this change to the payment of benefits has been progressing is astonishing, stretching as it does from the archbishop o