Ryanair launches programme to improve pilot management - memo

Ryanair is to increase the number of pilots it employs directly and hire more staff to respond to their queries as part of a new programme to improve its pilot management, according to an internal memo seen by Reuters.The airline in September cancelled 20,000 flights, saying rostering problems had left it without enough standby pilots to operate without significant delays.Europe's largest airline by passenger numbers has responded by promising pilots improved pay and conditions, which it says ex