Ryanair faces action by regulator for 'persistently misleading passengers'

Ryanair is facing "enforcement action" for failing to give customers accurate information about their rights following hundreds of flight cancellations.The low-cost carrier has been accused of falsely claiming that it did not have to re-route passengers on other airlines, particularly when there are no other services available.According to the Civil Aviation Authority (CAA), Ryanair also stopped short of providing details about its obligations to refund expenses incurred by passengers as a resul