M&S Cans Background Music In All Its Stores

Marks & Spencer is abolishing piped music in all of its 300 clothing and home stores. The company has recently acquired a new boss, Steve Rowe, who indicated his aim was to encourage original customer, "Mrs M&S", to return to the shop, fearing she may have felt left out of its recent revamps and, as a consequence, stopped shopping there. It seems the abolition of piped music is one of his first efforts to encourage the more mature shopper back to his stores.