Look after passengers and pay compensation for delays, airlines told

British and European airlines have been told to play by the passengers’ rights rules or face prosecution. The Civil Aviation Authority (CAA) has warned Yorkshire-based Jet2 and Wizz Air of Hungary to pay compensation when it is due for delayed and cancelled flights. Jet2 has also been criticised, along with Aer Lingus, for failing to give passengers information about their rights during disruption.