John Lewis boss issues price pledge in 'volatile' environment

The new boss of John Lewis has said the retail giant is already seeing the effect of the Brexit decision - and warned that customers are showing signs of "uncertainty".Paula Nickolds, who was appointed managing director three months ago, said the fall in the value of the pound has had a "dramatic effect" on the cost of buying products - but also promised that her company would be "the last to move" when it came to passing those rises on to customers.