‘He made my day better’: everyday heroes emerge from snow chaos

Ally Craggs, who runs a bed and breakfast in Newquay, Cornwall, opened her doors to people sleeping rough in the town as the weather took a turn for the worse.Craggs, who has been homeless herself and is a former outreach worker for a homelessness charity, spoke to the Guardian as she prepared a batch of beef curry for three men she had agreed to help – Ashley, Mike and Ed.“We were told last night [about someone in need],” Craggs said.