Capita to replace staff with robots to save money

Outsourcing giant to axe 2,000 jobs and use ‘proprietary robotic solutions’ after clients cut spending following Brexit voteA British outsourcing company whose contracts include collecting the BBC licence fee is to replace staff with robots as it slashes costs.
Capita, a FTSE 100-listed firm that also runs the London congestion charge, said it needed to axe 2,000 jobs as part of a cost-cutting drive in response to poor trading. Continue reading...