12,500 TSB customers leave after IT meltdown
TSB chief executive Paul Pester has admitted the bank has lost around 12,500 customers since its IT systems crashed in April.Speaking in front of the Treasury select committee of MPs, Dr Pester also revealed that up to 1,300 TSB customers suffered financial loss due to fraudsters following the IT system failure.Dr Pester, accompanied by TSB chairman Richard Meddings and chief operations officer Miguel Montes apologised several times to MPs for the bank's failings and the havoc wreaked on custome
Read more »