23-09-2016 16:07 via thedrum.com

Getting creative with social media data can be invaluable for marketers

Social media is the new word of mouth. It’s where conversations are happening organically and in real time and so it’s a great place for marketers to gain insights into what matters to consumers.
Social media listening should be an essential part of any brand’s marketing toolkit. From understanding what customers think of your products or services to gaining insight into new trends and learning what the competition is up to, it can all be found on social.
Gathering and analysin
Read more »