Why won’t the RAC refund me when it was hours late?

I was effectively abandoned for eight hours but was only offered £30 compensationMy tyre blew on the M4 one evening and I was forced to stop on the slip road because it disintegrated as I tried to exit the motorway.I called the RAC which took over 10 minutes to answer. While I was trying to contact them, a Highways England team arrived and made the car safe as I was in a “live” lane.Continue reading...