Why does Norwegian Airlines get so many complaints?

It is currently the most complained-about airline among UK passengers, with many furious at delaysAfter 11 hours of waiting at Gatwick airport for a Norwegian flight to the US that was repeatedly delayed and then cancelled, Cherry Griffiths freely admits she “lost it” and started screaming.Her family, who have two young children, had been waiting all day for their flight to Chicago. Then they were told to go back through security to retrieve their luggage, and that they would have to