Why did O2 charge me £14 for 0845 calls?

The network is unable to to get to the bottom of the mysterious ‘service calls’Having checked my mobile phone usage over Christmas, I was confused to find that on two different days in December I’d been charged an extra £14 by O2 for “service calls” to 0845 450 0130. Thinking that this was some sort of scam, I called O2, but it doesn’t seem to be able to get to the bottom of it – though the company has offered a refund of half the cost.Continue rea