Why are there so many cracks in my insurance cover?

There’s been nothing but delays and stalling from L&G with my subsidence claimWe read a recent article in Money titled “Our house fell apart – but our insurer won’t pay the full amount”, and find we are in an almost identical situation. We made a claim for subsidence with our insurer, Legal & General, back in 2010 and incredibly, eight years on, the problem is unresolved. Our original claim resulted in a cosmetic fix, but the subsidence reoccurred within a c