When will First Utility give me my £2,500 back?

I’m delighted I’m that much in credit but although I’ve chased, I’ve not received any of itAfter several years of estimated bills from First Utility, I was asked to submit a meter reading. To my delight, I was advised I was £2,500 in credit and promised a cheque within 10 days. It didn’t come and only when I chased was I told the refund was “under investigation”.Continue reading...