What does the TSB fiasco tell us about banking in Britain? | Patrick Collinson

The crisis raises questions about what happens when online fails and there is little backupTSB stands for Totally Shambolic Bank, according to some headlines, after its online and mobile services went into meltdown following a botched IT transfer. It was by any measure the worst failure by a British bank since RBS left its customers locked out of their accounts in 2012.So what does the TSB fiasco teach us about banking today? Continue reading...