WH Smith rated UK's worst high street shop by Which? readers

Lush, Savers and Smyths share equal billing as best retailer but John Lewis slips to 10thWH Smith has been rated the UK’s worst high street retailer as shoppers panned its customer service and store standards.The books to paperclips store came bottom of a survey of Which? readers, reclaiming its unwanted crown as the UK’s most unloved retailer from the supermarket Morrisons, which came bottom last year. Continue reading...