'We're on our knees,' says TSB boss as IT crisis drags on

Frustrated customers told they may have to wait until next week before normal service returnsTSB customers have spent their seventh successive day battling to access their accounts as the bank admitted the crisis could run into next week.The bank’s boss, Paul Pester, said TSB will waive £10m in overdraft fees and pay extra interest on current accounts. He has hired a new team of IT experts from IBM who have been told the problems must be fixed by Saturday.Continue reading...