08-07-2024 08:00 via theguardian.com

Vrbo’s luxury property bore no relation to the listing

It cost £1,009, had one bedroom instead of three, and no heating. It was so miserable that we leftMy family and I stayed in a Spanish property booked on Vrbo that was blatantly different to the listing. Instead of the three bedrooms advertised, there was only one, accessible via an outdoor stone staircase. The listing also failed to mention that the bathroom was outside as well. Neither of the rooms had heating. To reach the toilet at night involved going down the flight of steps. Since it
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