Vodafone ignores the terminally ill … you have to be dead for a refund

We couldn’t recover £93 on my father-in-law’s pay-as-you-go mobile when he was alive; now he’s died they’re sympatheticMy 92-year-old father-in-law was £93 in credit on his Vodafone pay-as-you-go mobile, partly because he didn’t understand how it worked. When my wife and I discovered this he was already terminally ill and had stopped using the phone. He asked if I could recover his money.We called customer services at least four times, but it would only