25-05-2018 14:53 via theguardian.com

Unions say rail staff verbally abused after 'meltdown Monday'

RMT demands better protection for staff from irate passengers as delays continueUnions have demanded better protection for frontline rail staff from irate passengers as cancellations and delays continued on the Govia Thameslink Railway and Northern rail lines.The RMT said numerous platform staff and onboard crew had been verbally abused, taking the brunt of frustration after a new timetable was introduced on Sunday – with the service deteriorating through the week.Continue reading...
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