TSB rejected help from Lloyds at start of IT meltdown

Bank accused of ‘playing fast and loose’, as some users still report problems accessing accountsTSB turned down an offer of help from Lloyds Banking Group, its former owner, in the early stages of an IT meltdown that left up to 1.9 million online customers unable to access their accounts.Lloyds contacted TSB on the morning of 23 April, according to a report in the Financial Times, after it became apparent that a transfer of accounts and customer information to a new IT system had gon