TSB online banking failure prompts complaints

Switch of 1.3bn customer records falls into turmoil as millions are locked out of their accountsOne of the biggest transfers of banking data ever attempted in the UK, involving the switch of 1.3bn TSB customer records, fell into turmoil as millions of customers were locked out of their accounts.Some customers alleged that the IT “upgrade” had left them with rogue credits and debits on their accounts, while others complained they had been given access to random accounts. Continue read