TSB customers still unable to access accounts four weeks after 'glitch'

Analysts say the chaos cause by an IT upgrade will cost the bank tens of millions in fines and compensationTSB customers are still unable to make payments or access key accounts almost a month after the botched IT upgrade. As one group of analysts said the chaos could cost TSB as much as £56m this year alone, many of the problems that have bedeviled the bank are yet to be resolved as the crisis enters its fifth week. Continue reading...