TSB crisis: Customers get compensation, as IBM experts fly in - as it happened
Experts from IBM are trying to fix the problems that have dogged TSB’s internet banking service, but it could take several daysFirst compensation paidHMRC will accept reasonable excuses from TSB customersCrisis may last until next weekNewsflash: TSB is waiving overdraft fees to calm angry customers
Move will cost at least £20mSome customers say they’re still leaving 7.49pm BST Time for a recap:The IT crisis at TSB Bank is heading towards its eighth day, as the company continues
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