TSB crisis could drag into next week as bank turns to IBM

Outside help drafted in and HMRC will take circumstances of bank’s customers into account
• Follow the TSB crisis liveThe IT meltdown at TSB may not be fully fixed until next week, the bank warned on Thursday, as it drafted in experts from IBM to help solve the crisis that has left up to 1.9 million customers locked out of their accounts for almost a week.The chief executive, Paul Pester, said on Thursday he was “truly sorry” for the botched systems upgrade, which has affe