TSB bank faces large compensation bill and fines over online chaos

MPs demand action as almost 2 million customers remain locked out of accounts
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• Your key questions answeredTSB’s botched IT “upgrade” has snowballed into a full-scale crisis, with up to 1.9 million customers locked out of their accounts for a sixth day, MPs demanding action and the bank facing a potential multimillion-pound compensation bill and regulatory fines.In one of the worst IT problems to hit Britain’s banking sector in