Tough calls: on the debt crisis frontline with charity StepChange

The Guardian speaks to helpline advisers dealing with issues such as credit card debt, high-interest loans and bankruptcy There is a pause, a moment’s silence and then a deep exhalation before the words finally come.The caller has only been asked her name but it is a big moment, almost like a confession when she finally speaks. Debt is an exhausting secret to keep, but telling a stranger about a problem you can hardly bear to face yourself takes courage.Continue reading...