Timeline of trouble: how the TSB IT meltdown unfolded

Why the chief executive, Paul Pester, faces a second round of questions from MPsPaul Pester, the under-pressure boss of TSB, will face a second round of questions on Wednesday from MPs on the Treasury committee over the bank’s botched IT upgrade that left up to 1.9 million customers locked out of their accounts. More than six weeks on from the systems meltdown, here is a timeline of how events unfolded. Continue reading...