28-09-2019 08:01 via theguardian.com

Thomas Cook: what can we learn about booking holidays?

What the travel firm’s collapse should teach anyone planning packages, flights or hotelsIn the early hours of Monday morning, with most of its fleet of planes on the ground, the rug was pulled from under Thomas Cook, in the biggest failure of a travel firm in British history. Tens of thousands of holidaymakers have been airlifted home, many after exhausting queues in airports, and with a million more are seeking refunds on future bookings. So what does the debacle tell us about protecting
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