The train companies pocket millions in compensation for delays

Only one third of eligible passengers obtain a payout for delays and cancellationsHere’s a shocking fact for those of you who (like me) shivered on freezing platforms when their train was cancelled or delayed over the so-called festive period. The train operating companies can actually make a nice little profit out of your distress, so they have almost no incentive to improve the service.As you get ready to fork out £5,000-plus for an annual season ticket on a 40-mile journey into wo