TalkTalk told me it would terminate my contract – and I couldn’t stop it

It said a third party had requested the service to be cut off … but it was all news to meTwo months ago, I received an email from TalkTalk stating that my contract was to be terminated at my request. This was news to me. TalkTalk said a third party had requested it, but it agreed not to terminate. A month later I received another email, again stating my account was to be terminated the following day. TalkTalk did not seem to have a record of my previous call but once more agreed not to te