Suffered BA’s weekend from hell? Find out what compensation is on offer

IT failures at Gatwick and Heathrow have put the spotlight on passengers’ rights. Here’s how to claim when things go wrongAs a computer outage in British Airways’ systems caused chaos in airports last weekend, thousands of passengers faced havoc just when they were looking forward to a break.And for many who had already checked in their baggage, there was the added frustration that it was sent on to their destinations while they were still stranded. Continue reading...