22-01-2018 08:00 via theguardian.com

Ryanair: passengers fight for expenses if flights are delayed

Solicitor says dodging legitimate claims are not ‘isolated incident’ but ‘company policy’When Linda Fisher booked a three-day break in Berlin to visit her boyfriend last August, Ryanair was the cheapest option. But she has paid a high price for choosing the budget airline. The flight took off late at night after a delay of just under three hours and, half an hour before it was due to land at Berlin Schönefeld, passengers were told that they were being diverted to Han
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