Ryanair crew judged against strict sales targets, documents show

Staff say if they fail to hit targets they are threatened with disciplinary measures or arbitrary shift changesFresh details have emerged of how Ryanair cabin crew are put under pressure to boost in-flight sales, including the posting of league tables of staff performances at the airline’s bases.Photographs and documents obtained by the Guardian show how staff at Ryanair’s Barcelona base, one of its key European airports, are judged against strict sales targets and are named if they