Royal Mail’s Keepsafe just let our mail pile up on the doormat

We used the service four times when we went away and each time it let us downRoyal Mail advertises its Keepsafe service as the best way of ensuring your property is secure, yet it has failed us on every occasion we have tried to use it. Since we moved to West Sussex a year ago we have had four short trips away; each time we returned to a pile of post on our doormat, in full view of passersby (we have a glass panel next to the front door). The first time we thought it was a one-off mistake. We co