Royal Mail queues lengthen as depots close across UK

The service’s cost-cutting has led to a storm of protests – not least in south-east LondonIf you face a long wait in the queue at your local parcels office to pick up a missed Christmas delivery this weekend, spare a thought for those living in one part of south-east London who say they have endured months of postal woes after Royal Mail closed their depot.Lost bank cards, letters taking a month to arrive, several days between deliveries and, most frustrating of all, 60-minute waits