Rent-to-own retailer BrightHouse ordered to repay £14.8m to customers

Financial Conduct Authority says company supplying household goods on high-cost credit has not been ‘a responsible lender’Britain’s biggest rent-to-own retailer, BrightHouse, faces a £14.8m bill to compensate nearly 250,000 customers as part of a clampdown on the sector by Britain’s financial regulator.The Financial Conduct Authority has ordered the company – which supplies household goods such as TVs and washing machines on high-cost credit to people who cann