Rail passengers in timetable chaos face compensation battle

Frustrated travellers trying to cope with a disrupted service must fight for refundsFahd Izbal booked tickets for his train journey from Bridge of Allan, Stirling, to London King’s Cross three months in advance to be on the safe side. On the day, he was at the station early for the first leg of the trip, the 06.01 ScotRail service to Edinburgh. The train never arrived, nor was there any mention of it on the departure board. ScotRail told him that the service had never existed on the timeta