22-06-2017 07:59 via theguardian.com

Plant nursery continues to nurse customer grudges

Online nursery Scented Geraniums repeats POLITE NOTICE for those who give it ‘grief’Earlier this month, HM of London wrote in about the intemperate response from the online nursery scentedgeraniums.co.uk when she questioned the quality of a plug plant.Her experience was a consolation for AC of Lower Chute, Wiltshire. She had been a regular customer for five years when, in 2015, she was banned from shopping with the company. Her offence? To have asked, in a politely phrased email, whe
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