10-05-2018 08:00 via theguardian.com

Pizza Hut fails to deliver on its refund promises

The website crashed and my payment was taken twice … eight weeks on I can’t get my money backI ordered a takeaway pizza from my local Pizza Hut and the website crashed just as I was entering my payment details. I went through the procedure again and called the branch to check the payment had only been taken once. I later discovered my account had, in fact, been debited twice. Pizza Hut said they’d sort it. In the meantime, I enjoyed my (incredibly expensive) pizza. Eight weeks
Read more »