Passenger's £900 case damaged – but airline refuses compensation
Reader books BA flight, ends up on Vueling and bag ‘looks like someone had taken an axe to it’A small London design company is facing a £900 bill after BA’s sister airline, Vueling, trashed their salesman’s expensive metal suitcase and then refused to reimburse the firm unless they took it to a shoe repair centre more than two hours from their office.The Montreal Convention says airlines must compensate passengers if their luggage is damaged or lost up to the value
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