Ovo Energy to pay out nearly £2.4m over customer complaint failures

Ofgem says 1,395 customers will receive compensation after lengthy delays in getting complaints addressedBusiness live – latest updatesThe energy supplier Ovo has agreed to pay £2.37m in compensation to customers and towards a redress scheme over failures in how it handled customer complaints.The sector regulator for Great Britain, Ofgem, said 1,395 Ovo customers would receive compensation after lengthy delays in getting their complaints addressed, in some cases up to 18 months. Ther